Area Manager

Responsibilities
●Department
○Manages sales of Mitr's product in offline channels. Ensure consistent profitable growth and positive planning
○Accurately forecasts annual, quarter, and month turnover, both primary for the assigned territory (Offline)
○Formulate business development strategies to ensure long-term success
○Set standards and objectives for different stores and departments
○Coordinate with Team (Retail Supervisor and Retail Assistant Officer) to ensure efficient and consistence sales results 
○Reviews progress of sales with directors and relevant departments
○Set standards team motivation and create sale incentive structure included keeping performance indicator (KPI)
○Oversee, manage and allocate tasks for Retail Supervisor and Retail Assistant Officer to direct contact with store team
○Ensure compliances of sales policies, practices, and procedures
○Manage personnel and develop employees' competency. Ensure all staff are trained on new products, promotions, and company procedures
○Require professional work, due diligence and performing responsible tasks as assigned from directors○Assist upper management in decisions for expansion or acquisition
○Contribute or otherwise assist, as required 
●Store Visits & Inspections
○Conduct regular visits to assigned stores to ensure operational excellence
○Evaluate, report, and feedback store displays, product placement, cleanliness, and overall aesthetics
○Ensure adherence to company standards and branding guidelines
●Store Audits
○Conduct detailed operational audits to assess compliance with company policies and procedures 
○Review store security measures, health and safety standards, and loss prevention protocols
●Strategic Planning
○Participate in quarterly planning sessions with senior management to set goals for the area 
○Develop growth strategies for underperforming stores or new store openings in the area 
●Financial & Budget Management
○Track store-level budgets and ensure cost control (e.g., payroll, marketing expenses) 
○Provide input on sales forecasts and budgeting based on area performance○Review profit and loss (P&L) statements for each store and identify cost-saving opportunities 
●Team Management
○Provide coaching, feedback, and performance evaluations for store management teams Facilitate communication between departments (marketing, warehouse, creative,etc.) 
○Manage and participate in recruitment efforts to ensure the team is fully staffed 
○Collaborate in recruiting, interviewing high-potential talent. (with the approval of recruitment positions) 
○Track staffing needs and handle urgent recruitment to fill vacancies efficiently
●Training & Development
○Ensure all staff are trained on new products, promotions, service and company procedures 
○Mentor to help them improve leadership skills and store performance
●Reporting & Communication
○Report weekly/monthly area performance to regional or senior management
○Share feedback from the stores with corporate teams (e.g., product, merchandising, marketing)
○Attend regular meetings with senior management to align on business strategies and targets
●Sales and Clearance Management
○Organise sales events or clearance promotions to move slow-selling inventory and optimise stock levels 
○Collaborate to plan and execute markdowns, end-of-season sales, and special promotions
○Analyse the effectiveness of sales events and adjust strategies to maximise revenue
●Occasional Responsibilities
○Oversee and control the opening of new stores in the area, including personnel recruitment, training, and merchandise display 
○Handle urgent issues, such as staff shortages, store closures, or serious customer complaints
○Oversee and manage new store locations, including the lease agreements

●Bachelor's degree or higher in a relevant field, such as Business Administration, Retail Management, Marketing, or other disciplines related to the fashion industry.
●Excellent proficiency in Microsoft Office programs (especially Excel and PowerPoint) for data analysis and presentation.
●A minimum of 5 years of experience in Fashion Retail.
●A minimum of 3 years of experience in a Store Manager or equivalent role, OR at least 2 years of direct experience as an Area Manager/Regional Manager.
●Demonstrable track record of success in managing sales performance and increasing profitability across multiple stores or assigned territories.
●Experience in managing and developing personnel (Recruitment, Training, Coaching) at the Managerial Level.Other Requirements 
●Possesses strong leadership skills with the ability to motivate and develop field teams to achieve performance targets.
●Proficient in analysing sales data, inventory, KPIs, and market trends to formulate effective business strategies.
●In-depth understanding of fashion retail operating standards, Budget Management, and cost control.
●Ability to make quick and reasoned decisions to resolve immediate operational issues and customer complaints.
●Excellent interpersonal skills and the ability to professionally represent the company when liaising with mall/department store management.
●Ability to travel regularly to visit stores within the assigned area and to travel upcountry (provinces) as required by the business.
●Ability to work under pressure and maintain flexibility in working hours to support store operations during critical selling periods (e.g., weekends or festive seasons)