Job Description
-Review user-generated content to ensure compliance with platform policies and community guidelines.
-Assess potentially harmful, sensitive, or inappropriate content.
-Investigate user reports regarding policy violations and take appropriate action.
-Apply guidelines consistently and fairly when reviewing content.
-Remove content that violates platform standards and resolve related issues promptly.
-Monitor online content trends and emerging risks to help maintain platform safety.
-Support a safe, respectful, and inclusive environment for all platform users.
Working Hours
-24/7 rotating shift schedule
-5 working days per week based on operational requirements
-Rotating days off
-Must be available to work weekends and public holidays
-Training and probation period as per company policy
Qualification
-Thai nationality
-Bachelor's degree in any field
-English proficiency: B2 level or above
-Strong attention to detail and critical thinking skills
-Good communication skills in Thai and English
-Able to handle sensitive content professionally and objectively
-Experience in BPO, Customer Service, or Content Moderation is an advantage
-New graduates are welcome to apply
Perks/Benefits
-Basic Salary
-Performance Incentive
-Diligent Allowance
-Social Security
-Group Health Insurance
-Annual Salary Increment (as per company policy)
-Annual Bonus (as per company policy)
-Annual Leave and Other Leave Entitlements
-Employee Activities & Events
-Annual Health Check-up
-Employee Rewards & Recognition Programs