รายละเอียดงาน
- Facilitate cold and cold calls to prospective leads; schedule and follow through on calls with leads and current customers
- Source and work customer referrals
- Answer all leads and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
- Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options
- Promote specific products as directed by upper management
- Inform leads and customers of current promotions and discounts
- Maintain positive business and customer relationships in an effort to extend the customer lifetime value
- Develop strategies for more effective sales, both individually and as part of a team
- Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
- Self-improve continuously by way of experience and manager feedback
คุณสมบัติ
- Bachelor’s degree in marketing, business administration, or relevant field
- At least 3 years working experience in logistics service with a proven track record of sales experience
- Impeccable customer service skills
- Excellent interpersonal communication skills, both verbal and written
- A motivated, driven attitude
- Sales-driven, results-driven, and target-driven attitude
- Aptitude for persuasion and negotiation
- Expert in time management
- Organized work ethic
- Ability to meet and/or exceed monthly and quarterly sales quotas
- Ability to create and deliver client presentations, especially power points and/or white papers