โซนพระราม 9, MRT สุทธิสาร (On-Site)
2 วันที่แล้ว
คนเห็น 494 คน
คนสนใจ 3 คน
1. Handle inbound customer calls, inquiries, and service requests professionally, accurately, and promptly. 2. Provide clear and comprehensive information regarding products, services, promotions, and company policies. 3. Process customer requests such as account updates, service cancellations, and other related transactions in accordance with company procedures. 4. Accurately record customer interactions, inquiries, complaints, and resolutions in the designated system. 5. Follow up on customer issues and ensure they are fully resolved while keeping customers informed of progress and outcomes. 6. Manage and resolve escalated or complex customer concerns that require advanced problem-solving skills and product knowledge. 7. Investigate root causes of customer issues and recommend effective corrective actions and preventive measures. 8. Coordinate with internal departments to facilitate timely and satisfactory resolution of customer concerns. 9. Make appropriate decisions and take corrective actions within the scope of assigned authority. 10. Adhere to customer service standards, performance metrics, and operational procedures. 11. Maintain a positive and professional company image in all customer interactions. 12. Focus on enhancing customer satisfaction, loyalty, and overall customer experience. 13. Provide constructive feedback and recommendations to improve team performance, service quality, and customer support processes.
Domino’s Pizza operates in the Food and Beverage (F&B) industry, specializing in the production and sale of pizza, fast food, and beverages. It is a globally recognized pizza brand with a strong presence in many countries worldwide, known for its product quality, efficient service, and standardized operational systems. The company operates restaurants in multiple formats, including dine-in, take-away, and delivery services, supported by clear operational procedures, strict food safety standards, and consistent quality control across all locations. This ensures customers receive fresh, high-quality food and reliable service at every branch. Domino’s Pizza places strong emphasis on structured management systems, the use of technology in order processing and delivery, and continuous improvement in operations. The company is committed to developing its employees through training programs, teamwork, and performance-based growth. With clear career paths, opportunities for professional development, and a supportive working environment, Domino’s Pizza provides long-term career growth for employees at both store and management levels.
