Admin (Thai+English)

Job Title: Sales Admin/Secretary
Department: Operations
Reports to: Co-Founder
Employment Type: Full-time, On-site (No remote work)
Working Hours: Five (5) days per week, eight (8) hours per day (including a 1-hour unpaid lunch). Standard schedule is Monday–Friday, 9:00 AM–6:00 PM, but may adjust to any five-day arrangement with reasonable notice.
Location: 36/2 Sukhumvit 69, Bangkok 10110, Thailand

Position Overview
Are you a proactive, detail-oriented professional ready to play a pivotal role in a dynamic fitness company? East West Fitness is seeking a Sales Admin/Secretary to ensure smooth daily operations across multiple touchpoints. This diverse role blends sales administration, retail support, influencer coordination, executive assistance, and event support. You'll work closely with the Co-Founder, internal teams, and external partners to maintain efficiency and contribute to our continued growth.

Sales Administration:

Process and track sales orders and invoices, coordinating with sales and accounting teams.

Maintain accurate customer and order records in company systems.

Liaise with customers for payment follow-ups and order updates.

Coordinate delivery schedules and product availability with warehouse and logistics teams.

Pro-Shop Operations & Inventory Management:

Oversee inventory across all Pro-Shop retail locations and the central warehouse using Zortout inventory and POS systems.

Track stock movement, monitor low-stock alerts, and manage transfers.

Forecast product demand and develop sales and inventory projections using Google Sheets and AI tools.

Prevent stockouts, ensure timely restocking, and maintain optimal inventory levels.

Collaborate with purchasing and warehouse teams for accurate receiving, dispatch, and cycle counts.

Prepare and present regular inventory and sales performance reports.

Work with retail and online sales teams to identify high-performing and underperforming SKUs.

Support logistics for product inventory during occasional pop-up events or fitness expos (occasional travel required).

Continuously improve operational processes and inventory accuracy.

Coordinate product display, visual merchandising, and promotional signage.

Gather customer feedback and report on shop performance.

KOL & Influencer Support:

Act as the primary point of contact for Key Opinion Leaders (KOLs) and influencers.

Track KOL contracts, deliverables, product shipments, and timelines.

Record and manage all related expenses, ensuring accurate cost logging.

Analyze campaign performance, calculate ROI, and prepare evaluation reports for collaborations.

Assist in coordinating collaborations, photoshoots, and events with the marketing team.

Executive Assistance:

Manage the Co-Founder’s calendar, appointments, and business travel.

Draft emails, prepare reports, and follow up on assigned tasks.

Organize internal and external meetings, prepare agendas, and take minutes.

Events Support:

Assist with planning, coordination, and on-site execution of Company-sponsored events held several times per year.

If assigned to work an event on a weekend or public holiday, you will receive a compensatory day off or overtime pay.

Proven experience in administration, retail operations, or sales support.

Strong communication and organizational skills.

Proficient with spreadsheets, cloud-based tools, and POS systems.

Ability to work independently and manage multiple priorities effectively.

Friendly, professional demeanor when interacting with customers and partners.

Fluent in Thai and conversational in English.

Bonus Points If You Have:

Experience in the fitness, lifestyle, or e-commerce industries.

Basic design skills (e.g., Canva).

A genuine interest in fitness and wellness culture.

Compensation & Benefits
Monthly Salary: THB 17,000-24,000 (depending on experience)

Gym Access: Complimentary membership at East West Fitness Gym.

Staff Discounts: Tiered discounts on East West Fitness products and services from building tenants.

Social Security: Registration and contributions as required by Thai law.

Leave Entitlements:

Annual Leave: Minimum six (6) working days of paid annual leave after one year of service.

Sick Leave: Up to thirty (30) days of paid sick leave per year (medical certificate required).

Maternity Leave: Ninety-eight (98) days of paid maternity leave for female employees.

Public Holidays: 13 Thai national holidays.

Overtime & Event Compensation: Overtime paid at 1.5x hourly rate; Event work on weekends/holidays compensated with a compensatory day off or overtime pay.

Ready to join our team?
If you are a highly organized individual with a passion for efficiency and a desire to contribute to a thriving fitness brand, we encourage you to apply!