IT Specialist

Install, configure, troubleshoot and resolve all end-users desktop computing issues including desktop/laptop hardware and software, supported mobile devices and peripherals such as printers, scanners, copiers, and other desktop-related equipment.
Perform standard IMAC activities (Install-Move-Add-Change) related to end user computing and all tasks related to the lifecycle management of end-user hardware.
Update asset tagging information at end user devices during the scheduled First IT Asset Inventory Stock-Take activities.
Provide stand-by support during meetings, events and conference calls.
Perform remote support during after-office hours as and when required.
Assist other resolver groups in troubleshooting and resolving incidents and requests which require on-site support.
Participate in IT-related projects and initiatives involving end user computing e.g. PC/laptop refresh.
Perform housekeeping tasks at designated IT Server Rooms, to ensure that it is kept neat, organized and tidy (includes cable management).
Supervise work performed by third-party vendors involving maintenance and renovation of office IT facilities.
Create and update new knowledge and tips at IT Knowledge Base.
Resolve all assigned incidents and requests within the agreed SLA.
Performed miscellaneous duties, which are work-related, as assigned.

English Language (Basic, able to communicate with foreigners. IT Support or Helpdesk experience > 3 year
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วุฒิระดับการศึกษาปริญญาตรีสาขาที่เกี่ยวข้อง

12,14 ซอยรามคำแหง 11 (ล้ำเพชร) ถนนรามคำแหง แขวงหัวหมาก เขตบางกะปิ กรุงเทพมหานคร 10240