กรุงเทพมหานคร, ปทุมวัน (On-Site)
10 เมษายน 2025
คนเห็น 1,630 คน
คนสนใจ 24 คน
• Customer Support - Respond to customer inquiries via chat, email, and social media in a professional and timely manner. - Ensure timely and effective resolution of customer concerns. • Order Management - Process online orders and assist with order tracking and issue resolution. - Maintain accurate records of customer interactions and order details. • Service Improvement - Identify common customer pain points and collaborate with the development team for application enhancements. - Develop and implement customer service policies to improve user experience. • Performance Monitoring - Monitor team performance and provide feedback for improvement. - Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Education - Bachelor’s degree in Business Administration, Marketing, E-commerce, or a related field. • Experience - 1-3 years of experience in customer service, e-commerce, or online administration. - Proficiency in online sales platforms (Lazada, Shopee, etc.) is a plus. - Familiarity with inventory management and coordination. • Personal Attributes - Strong communication and problem-solving skills. - Ability to multitask and handle high volumes of customer inquiries. - Proficiency in Microsoft Office and Google Workspace. Apply now by sending your resume via https://careers.gentlewomanonline.com/ or https://lgog3cuuqji.sg.larksuite.com/share/base/form/shrlgp5HVKYuUrJwjIicgJUaume
GENTLEWOMAN is an accessible fashion brand, based in Bangkok, aiming to empower all forms of femininity, beauty, and individuality. We encourage women to be confident, smart, and independent. Our designs serve variety, modernity, functionality, and excitement straight to your closets. GENTLEWOMAN values confidence in all women who own independent attitude and strong identity that expresses their unique lifestyle and vision through fashion. GENTLEWOMAN offers clothing and accessories with infinite styles and silhouettes to ensure that we are the fashion destination for all. We strongly believe that quality materials, bold design, and fresh twist in details enable women to define her own true meaning of self-confidence and identity. GENTLEWOMAN embraces women’s curves and edges with our wide variety of up-to-date collections and items ranging from casual wear, activewear, swimwear, and accessories. We never stop delivering whole new ideas in the right place at the right time.
